Unemployment Insurance Services Division

Unemployment Insurance Service Center

File an Unemployment Insurance Claim
Ÿ Online
Ÿ At an IWD office
Ÿ Through employer

Benefit Inquiry System

After you have claimed your first two weeks you can find out the status of your claim for benefits on-line at https://uiclaims.iwd.iowa.gov/weeklyclaims or by telephoning (800) 850-5627, the same number you use to file your weekly-continued claim.

You can find out:

  • The last week you claimed, if any.
  • When your last payment was applied to your debit card or forwarded to your financial institution.
  • The amount of the payment.
  • Remaining balance (in dollars).

This option is only available between the hours of 8:00 AM to 6:00 PM, Tuesday through Friday.

Note: If Monday is a holiday, the status of claim option is not available until Wednesday of that week.

Requirements Stay the Same!

Although the agency is making it more convenient to sign up for these benefits, the basic eligibility requirements remain the same:

  • Total or partial unemployment;
  • Have worked and earned a certain amount of wages in work covered by unemployment insurance in the last 15 to 18 months (the agency will help you determine this criteria);
  • Have lost your job through no fault of your own;
  • Are able and available for work;
  • Have registered to work at your local Workforce Development Center unless exempted; and
  • Are actively seeking work.

Providing Information Each Week to Continue to Receive Payments

Most Iowans can receive unemployment insurance benefits for up to 26 weeks, and in some cases 39 weeks. After you have provided the initial information needed to confirm your eligibility, you’ll be asked to provide additional information to continue receiving payments. Each week you’ll be asked to certify that you:

  • Are unemployed or working only reduced hours;
  • Are able and available for work;
  • Have not refused any job offers or referrals;
  • Are actively looking for work (unless waived); and
  • Are reporting any pay or pension you may be receiving.

You can provide this information on-line at  https://uiclaims.iwd.iowa.gov/weeklyclaims or by calling the Interactive Voice Response (IVR) at (800) 850-5627. A computerized voice response unit will answer and a prerecorded message will ask you the eligibility questions one at a time. This is the same process that has been used for many years and will be very familiar to those who routinely file for unemployment insurance benefits because of seasonal layoffs.

Providing quality customer service is the primary mission of Iowa Workforce Development. Whether you file for benefits over the phone or use the Internet, we want to help you receive the assistance you are entitled to. 

Your Easy Way to File for Unemployment Insurance Benefits!

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